by CCG | Sep 29, 2020 | Blog
Reducing employee turnover is one of the top priorities of today’s HR professionals. And there’s a good reason for that. According to a study from HR Dive, a single employee turnover of a worker making the median salary of $45,000 cost the average company... 
by CCG | Aug 4, 2020 | Blog
If a picture is worth a thousand words, then a meme or infographic must be worth a thousand likes, right? The use of visual content is crucial to the success of a social media marketing campaign and for encouraging fan engagement. You might be thinking to yourself,... by CCG | Jul 26, 2020 | Blog
Many companies have made a conscious effort to understand the voice of the customer on a deeper level. But how does your company become truly “customer centric” in practice? ‘Customer centricity’ – the act of taking a more customer-focused approach to business – is a... 
by CCG | Jun 7, 2020 | Blog
The gig is up. In the age of information access and social media sharing, consumers are all too familiar with gotcha marketing techniques and trickery. And when they spot it, they’re quick to blast their displeasure to the masses, potentially devastating brand... 
by CCG | May 30, 2020 | Blog
Coronavirus: An opportunity to build customer trust, not to push sales. With COVID-19’s rapid spread, the bull market constantly bucking up and down, and the recent declaration of national emergency from the President, consumers are becoming increasingly anxious about...